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Serenade Punta Cana Beach & Spa Resort, Punta Cana

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From284US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Carretera Cabeza De Toro, Punta Cana, Dominican Republic, 23000

Hotel & Spa Jules Cesar Arles - Mgallery Hotel Collection is situated in the historic city of Arles, France, offering a blend of luxury and culture. The hotel is housed in a former 50-year-old theater, providing guests with a unique architectural backdrop. Featuring a range of upscale amenities, it has become a noteworthy destination for both leisure and business travelers.

Location

Situated beachfront in Bavaro, Serenade Punta Cana Beach & Spa Resort offers easy access to water sports and local nightlife. The location includes proximity to attractions like Dolphin Discovery and the Bavaro Lagoon, allowing guests to explore the area. Transportation options are available for excursions and other nearby destinations.

Rooms

Guest accommodations at Serenade Punta Cana Beach & Spa Resort comprise 603 rooms distributed across 7 buildings, each with 4 levels. The rooms are equipped with air conditioning, a minibar, and a flat-screen TV, ensuring a comfortable stay. Options include views of the sea, gardens, or pools with amenities tailored for relaxation and convenience.

Eat & Drink

Dining at Serenade Punta Cana Beach & Spa Resort includes a buffet-style restaurant where a variety of international cuisines are presented. The resort features various à la carte restaurants including 'The Cut' for prime steaks and 'O'livo' for Italian cuisine, catering to diverse culinary preferences. Guests can also enjoy refreshments at multiple bars, enhancing the overall dining experience.

Leisure & Business

Facilities for leisure at Serenade Punta Cana Beach & Spa Resort include a children's pool and an extensive main pool with built-in bar. The resort hosts activities for families and includes a modern spa with water circuits, sauna, and jacuzzi for relaxation. Business travelers have access to conference rooms equipped with audiovisual technology for meetings and events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
Max:
3 persons
50 m² 
Bed options:
2 Double beds
Garden view
Shower
Coffee machine
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Premium Suite
Max:
2 persons
78 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Master King Suite
Max:
2 persons
98 m² 
Bed options:
2 King Size Beds
Garden view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Punta Cana 6.3 mi
Airports
Punta Cana (PUJ) 12.6 mi
La Romana International (LRM) 51.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Private beach
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Room service

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Cabeza De Toro, Punta Cana, Dominican Republic, 23000
Map view
Carretera Cabeza De Toro, Punta Cana, Dominican Republic, 23000
Nearby
Cabeza de Toro
800 ft
Restaurants
Pearl Beach Club
2500 ft
Carretera Cabeza De Toro

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
spacious rooms
attentive service
limited restaurant quality
lack of immediate management response
7.6/10
Very good
Rooms
8.0
Location
8.1
Service
6.6
Dining
8.0
Guest reviews
7.6/10
based on 8 review
8.2
8.2/10based on 2008 review
Brandon
United States of America, May  2024
7.4/10

My stay at the hotel was a mixed experience. The rooms were beautiful with a gorgeous view, clean, and featured a balcony and jacuzzi which was fantastic. However, there was a very strong smell of chlorine, which was a bit overpowering at times.

Rooms
8.0
I loved the beautiful rooms with a gorgeous view, balcony, and jacuzzi, but the strong smell of chlorine was a downside.
Service
7.0
The staff was extremely friendly, helpful, and decent, making my stay enjoyable. However, I did notice that they could use some training as they seemed to struggle to get things done efficiently at various outlets of the hotel.
Location
6.0
The location was good and about a 15-20 minute cab ride from the airport, allowing easy access. The hotel was in Vietnam, and there was praise for the entertainment team, especially Madeleine and Anibal. However, some facilities like the 'Ukrainian' restaurants were difficult to access.
Dining
9.0
The dining experience was the best part of my stay. The buffet had an amazing selection of food inclusive of various diets. However, there were too many flies mainly in the buffet area, which was a bit off-putting.
Facilities
7.0
The hotel had great facilities, but there were complaints about too many flies mainly in the buffet area.
Richard
United Kingdom, February  2024
8.6/10

I had a great time celebrating my husband's birthday at the resort. The rooms were very spacious, clean, and perfect for our stay until late afternoon. The service was exceptional, going above and beyond to make our experience wonderful. The location was ideal, close to a beautiful wild beach with crystal-clear waters. Dining straight to the buffet was convenient, and the European bread was a delightful touch.

Rooms
9.0
The room we stayed in was very big and clean, perfect for our special celebration.
Service
8.0
The service was wonderful and exceeded my expectations, with attentive staff always ready to assist. The only downside was the lack of a manager on duty when an incident occurred with the ceiling.
Location
10.0
The hotel's location was fantastic, near a stunning wild beach with crystal-clear water, making it a perfect retreat. The proximity to the local market recommended by the staff added to the charm.
Dining
7.0
The restaurants were not up to par, but the buffet was great with a variety of dishes. The freshly baked European bread was a highlight compared to the restaurants' offerings.
Facilities
9.0
The resort had spacious and modern facilities, providing everything we needed during our stay.
spacious rooms
limited restaurant quality
Derek
United Kingdom, December  2023
7.2/10

The hotel offers beautiful views from the rooms and friendly service. However, noise from the corridor can be a disturbance, and there were some concerning incidents. The location is convenient with ample space to relax and enjoy the sun.

Rooms
7.0
The inside of the room was always so clean. The views outside were great.
Service
5.0
The service is friendly and helpful despite some alarming incidents.
Location
8.0
The location is really big, with plenty of space to sunbathe and close to various amenities.
Dining
9.0
The dining options were great with plenty of variety and facilities.
Facilities
8.0
The hotel has a lot of facilities to enjoy during the stay.
Elmer
United States of America, October  2023
8.6/10

The hotel had nice fixtures and was decorated well, but our room wasn't available till 4 pm. The location is awesome, with a good, quiet ambiance, but pools and beach close at 6 pm, which can be a bit boring. The dining experience was great, with a lot of variety and facilities, though the access to restaurants was hard due to beach vendors. Overall, a comfortable stay with some minor inconveniences.

Rooms
8.0
The room had nice fixtures and was decorated well, but it wasn't available till 4 pm.
Service
8.0
Location
9.0
The location is awesome, with a good, quiet ambiance.
Dining
9.0
The dining experience was great, with a lot of variety and facilities.
Facilities
9.0
The facilities provided were convenient and modern.
Jack
United Kingdom, October  2023
7.6/10

The hotel is a nice spot, a 15-20 minute cab ride from the airport. The rooms are great, perfect, with a balcony and jacuzzi, but they weren't turned over every day as expected. The service has its ups and downs; while room service was super friendly, there was the issue of someone wanting to sell a time share. The location is good, quiet, and nearby there is a wild beach with crystal clear water. The dining experience was mainly in the buffet and had issues with too many flies. The facilities were great with a lot of variety, clean facilities, and a spacious area, but there was a disturbing incident in the buffet area. The price paid did not necessarily match the experience.

Rooms
8.0
The rooms are great, perfect, with a balcony and jacuzzi. They weren't turned over every day as expected.
Service
7.0
The service has its ups and downs; while room service was super friendly, there was the issue of someone wanting to sell a time share.
Location
9.0
The location is nice, about a 15-20 minute cab ride from the airport. It is good, quiet, and nearby there is a wild beach with crystal clear water.
Dining
6.0
The dining experience was mainly in the buffet and had issues with too many flies.
Facilities
8.0
The facilities were great with a lot of variety, clean facilities, and a spacious area, but there was a disturbing incident in the buffet area.
David
United Kingdom, October  2023
7.4/10

The hotel rooms were spacious, but the noise from corridors and neighboring rooms was a downside. The broken toilet seat was quickly attended to by the front desk. Although housekeeping missed a day, the large and comfortable rooms made up for it.

Rooms
8.0
The rooms are big and comfortable.
Service
7.0
The staff is friendly and helpful, though not very quick to respond. Clearer communication on room service would be beneficial.
Location
7.0
The location is nice, about a 15-20min cab ride from the airport. Beware of overpriced excursions being sold by staff in red shirts.
Dining
8.0
The dining experience offers a lot of choices, including vegan options like pizza.
Facilities
7.0
The resort has ample facilities, though the need to remove seaweed with wheelbarrows can be off-putting.
comfortable rooms
noisy environment
Ethel
United States of America, September  2023
8.4/10

I had a wonderful stay at the hotel. The room was incredibly comfortable and clean, although it wasn't turned over every day as expected. The swim-out room added a nice touch to my experience. The service was a mix of warm and helpful staff, though there was an unfortunate incident where a staff member threatened my partner. The location was perfect for enjoying shows and close to various attractions, but there were some tense moments over discussing other destinations. The dining options were fantastic and filled with quality food. Overall, a great experience with a few hiccups along the way.

Rooms
8.0
The room I stayed in was very comfortable and exceptionally clean. The swim-out room was a nice added touch, although it wasn't serviced every day as I expected.
Service
7.0
Despite a concerning incident with a staff member, the majority of the service was incredibly helpful, warm, and welcoming. Room service was also quick and efficient.
Location
9.0
The hotel's location was perfect for enjoying shows and within a short drive from the airport. The staff were extremely helpful in guiding us to nearby attractions.
Dining
9.0
The dining experience surpassed my expectations with quality food and varied options. The breakfast at the front desk was a lovely touch in the morning.
Facilities
9.0
The hotel's facilities were top-notch, offering everything I needed for a comfortable stay.
Mary
United Kingdom, April  2023
7.0/10

The hotel offers nice rooms with swim-up pool access, but there are concerns about safety measures. The service has room for improvement, with issues like being asked for money frequently. The location is good, situated right on the beach but lacks nearby dining options. The dining experience is varied, with good selections despite some dishes not being tasty. The facilities are generally well-maintained.

Rooms
8.0
The rooms were very nice with swim-up pool access.
Service
5.0
There were some issues with the service, including being asked for money often.
Location
7.0
The location is good, right on the beach with crystal-clear water nearby.
Dining
7.0
The dining options were good with a lot of selections, but some dishes weren't tasty.
Facilities
8.0
The facilities were well-maintained.
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Rooms and Guests2 Guest, 1 Room